3-2-1 … It’s that time of year again… time for annual performance reviews! Or is it? A recent survey of Human Resources and Benefits professionals indicates that among the top five critical issues facing their organization, Performance Results and Performance Management are near the top of the list. Not only …
Capitalize on HR Outsourcing and Deliver Extraordinary Customer Service Every Time
The conversation in most offices has shifted from local politics to… well, global politics; from local economics to, you guessed it… global economics; from local sports to global games. And, at the heart of much of this shift is a growing desire within each person for a deeper human connection …
Sharing Constructive Feedback: Tips for Making Feedback Work
Your employees crave receiving feedback on how they are doing but you often fail to give it…why is this? Perhaps it’s because you’re “too busy”? Or you’re “afraid to make people uncomfortable” because that may turn into stress and lead to bigger problems such as attrition? Or, maybe you honestly …
“Vision Statement” vs. “Mission Statement”: What’s the big deal any way?
“Vision Statement” vs. “Mission Statement”: What’s the big deal? “To Vision, or not to Vision..? To Mission, or not to Mission..? What’s the difference between a Vision and a Mission, and… do I need both?” That is one of the most common questions that I hear from business leaders as …
Is it Time to Throw Your Current Performance Management Process Out the Window?
Why scrapping your performance management system and replacing it with something new might be just what the Dr. ordered. Change is difficult for most organizations but as we know, it’s necessary to survive in a constantly evolving marketplace. One of the most difficult shifts in culture many organizations now face …
The Art of Delegation: an Old School Practice or the New Frontier?
I was curious about the impact of delegation on an organization’s business success, specifically the new hierarchy-free, Holacracy organizational structure that is steadily increasing in popularity. Of course I have my own opinions but I thought a quick poll of my colleagues would provide deeper insight. I asked around and …
Millennials at Work: Generation Y and Performance Management
Eyes rolled back instantly. Last week, I was speaking with of a group of managers discussing the importance of goal setting with Millennials to reinforce their need to connect their work with the overall success of the company. There was a collective groan in the room and the disconnect was …
Can a Compensation Program based on “Happiness” Really Work?
And can a minimum wage of $70,000 p.a. actually improve business? A Pop Quiz… An average-performing employee comes to you with evidence that he is underpaid by 10 percent. Your company’s budgets are already tight. He makes $60,000 a year. Should you…? A. Offer a 5-6 percent raise? B. Offer nothing. …
8 Tips for Writing SMART Goals For Your Business
The most proven method of clarifying an organization’s objectives lies in the simple art of goal writing. Yet, most managers and employees struggle with connecting goals to strategic initiatives and tend to either overthink the process or confuse goals with activities. Understanding the mechanics of a SMART goal is easy. …