Transforming your business processes is crucial for greater agility in the marketplace.
You want to meet the needs of your customers without sacrificing the sanity of your employees. The best place to start is with process improvement. Understanding where to strategically place process improvement should be a priority. This goes beyond Business Process Management technology. It is your team, working together to find better ways of doing things.
Learn more about Business Process Management
Learning at Pendolino Group offers two professional courses for Process Mapping:
- Business Process Program Design Certification – Build your process mapping skills with a deep dive into the design and management of processes for lasting.
- Process Mapping Professional Fundamentals Certification – Easily understand the business process mapping cycles and how to establish them.
Our series of free SNAP webinars.
Quick and to-the-point 30 minutes discussions explain all the facets of Business Process Improvement in short, bite-sized discussions.
Learn more about our Free SNAP Business Process Management (BPM) Webinars here.
“If you can’t describe what you are doing as a process, you don’t know what you’re doing.”
— W. EDWARDS DEMING
How Business Process Management Improves Business Results
Business Process Management (BPM) is more than automation of business processes. It is a network of connectivity that gives your business an edge in improvement. It is continuous enhancement of business processes that create an agile organization able to constantly absorb insights and transform to meet the needs of customers, employees, and the market.
We’ve talked a lot about how performance management drives results, but this time it’s all about process management.
Consider the following question: How many processes does my business use to operate?
Do you know the answer? Can you ballpark it? Most people in your business, including you, probably don’t know how many processes run the business.
Carl Lehmann, a BPM specialist, suggests doing a Business Process Inventory in his article How Many Processes Does your Organization Use to Run its Business? Lehmann says, “Processes considered ‘Core’ to operations must perform well. They demand commitment, ownership, investment in performance enhancement and optimization. ‘Non-core’ processes that create liability or risk demand consolidation, decommissioning or outright elimination.”
It is essential that you understand your business processes because they define your operation. How you operate determines your company’s success.
Ultimately, the greatest investment you can make is in a BPM solution that will give your company the agility it needs to adapt to the constantly changing future.